Arrival lunch and networking

Geraldine Fusciardi, SVP & GM for Zenoti Europe, will kick off the event with a warm welcome, offering a brief look at the current trends in the health and wellness market, along with a preview of what’s to come throughout the day.

In his keynote, Sudheer Koneru will share valuable insights to inspire business leaders in the beauty and wellness industry. He’ll explore the journey of overcoming challenges and embracing growth in today’s evolving landscape. Sudheer will also share highlights from his Growth Diaries series, featuring successful business leaders who have leveraged Zenoti’s tools to achieve remarkable success.

Discover how a well-crafted culture and bite-sized strategies can turn your salon into a high-value legacy business that’s built to last—and sell!

Join us for an inspiring and insightful panel discussion exploring the art of creating unforgettable customer experiences that drive meaningful, sustainable growth. Hear from visionary leaders as they share stories, strategies, and innovative approaches to understanding and delighting customers at every touchpoint. From personalising interactions to leveraging cutting-edge technology, this conversation will reveal how businesses can cultivate deep connections, earn unwavering loyalty, and achieve long-term success. Whether you're looking to elevate your brand or refine your customer journey, this session will leave you inspired and equipped to build a brighter, more customer-focused future.

Join us for a live demonstration as Vish mixes your Aperol Spritz, showcasing how their innovative app and smart Bluetooth scale are revolutionising the salon industry. With Vish, salons can improve efficiency, accurately charge for every gram of colour dispensed, and automatically store colour notes. Since implementing Vish, salons are seeing up to 5x more profit! Don’t miss this unique opportunity to experience the demo firsthand and chat with the team about how Vish can elevate your salon’s performance.

Join Amy Douglas and Neal Singh as they explore how Zenoti’s innovative features can take your business to new heights. Discover powerful tools designed to streamline operations, enhance customer experiences, and drive revenue. Plus, learn about exciting AI advancements that can skyrocket your growth potential and revolutionise the way you engage with clients.

Awards Ceremony: This talk will be directly followed by the Golden Hands Awards Ceremony, celebrating excellence in the industry.

After a lively day of inspiration and innovation, unwind with a Champagne Supper in an elegant but relaxed setting. With music and sophisticated, casual dining, this event will offer a relaxed atmosphere to celebrate industry excellence.