Innergize 2024: The Schedule

Welcome to Las Vegas, and Innergize 2024: Shape The Next.

Get ready to accelerate business growth, engage and inspire your staff, and exceed client expectations with help from beauty and wellness experts at Innergize. Here’s a schedule preview.

Day 0 | Sunday, October 13

During this interactive training day, learn the best ways to use Zenoti to maximize revenue and further streamline your operations. Here's your open invitation to be elbow to elbow with Zenoti product leaders and experts who will highlight key software features and timesaving tips.

Zeenius Bar

Join us at the Zeenius Bar: Get solutions with an in-person, all-access pass to product experts.

Zenoti Workshops

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Day 1 | Monday, October 14

Hear from leaders of top-performing salons, spas, and medspas, as well as beauty and wellness experts and innovators. Session takeaways and networking time will help you co-create the future of the industry – and that of your business.

08:45 AM - 09:15 AM

30 Minutes

Igniting the Innergize Spirit: Welcome

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In this electrifying kickoff, CEO Sudheer Koneru sets the stage for an exhilarating two days, delving into industry benchmarks, groundbreaking innovations, and captivating stories of growth.

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From data-driven insights, to leading experts in customer delight, to the wisdom gleaned from the CEOs of exceptional brands, Innergize will ignite your passion, fuel your ambition, and kick off a transformative experience at Innergize 2024.

From data-driven insights, to leading experts in customer delight, to the wisdom gleaned from the CEOs of exceptional brands, Innergize will ignite your passion, fuel your ambition, and kick off a transformative experience at Innergize 2024.

09:15 AM - 09:45 AM

30 Minutes

Decoding Success: How Top Companies Harness Data for Growth

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In a highly competitive, rapidly evolving market, it’s key to focus on the right levers to drive your business growth.

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Growth requires informed decisions – not just surface-level insights. During this session, you’ll gain insights into harnessing the power of your data to devise growth strategies for your business.

This keynote will delve into the strategic utilization of multiple data points to gain deeper understanding and uncover hidden opportunities within your business. From customer behavior and market trends to operational metrics and financial indicators, learn how to leverage diverse data sources to inform your growth strategy effectively.

Growth requires informed decisions – not just surface-level insights. During this session, you’ll gain insights into harnessing the power of your data to devise growth strategies for your business.

This keynote will delve into the strategic utilization of multiple data points to gain deeper understanding and uncover hidden opportunities within your business. From customer behavior and market trends to operational metrics and financial indicators, learn how to leverage diverse data sources to inform your growth strategy effectively.

10:15 AM - 10:30 AM

15 Minutes

Founders' Odyssey: Tales of Growth and Resilience

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In this enlightening series, we shine a spotlight on visionary founders who have navigated the twists and turns of entrepreneurship with unwavering determination.

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Through their compelling stories of growth and resilience, discover the trials they've faced, the lessons they've learned, and the triumphs they've celebrated along the way. Join us as we celebrate the indomitable spirit of entrepreneurship and glean insights from those who have dared to dream, overcome obstacles, and build thriving enterprises from the ground up.

Through their compelling stories of growth and resilience, discover the trials they've faced, the lessons they've learned, and the triumphs they've celebrated along the way. Join us as we celebrate the indomitable spirit of entrepreneurship and glean insights from those who have dared to dream, overcome obstacles, and build thriving enterprises from the ground up.

11:45 AM - 12:15 PM

30 Minutes

Expand or Expire - Franchising for growth

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Unlock the potential of franchising for business expansion.

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Unlock the potential of franchising as a catalyst for expansion in your business. Entrepreneurs often find franchising alluring, but success requires careful consideration of risks and opportunities, especially in comparison to larger-format players.

Join us for an enlightening workshop where you'll gain valuable insights into assessing your business's scalability through franchising. Explore key questions such as determining the optimal timing to launch a franchise offering and understanding the emotional, intellectual, and financial costs associated with franchising your business.

Discover strategies for long-term resourcing to navigate the franchising journey effectively. Whether you're considering franchising for the first time or looking to optimize your existing franchise model, this session equips you with the knowledge and tools to make informed decisions and drive sustainable growth.

Unlock the potential of franchising as a catalyst for expansion in your business. Entrepreneurs often find franchising alluring, but success requires careful consideration of risks and opportunities, especially in comparison to larger-format players.

Join us for an enlightening workshop where you'll gain valuable insights into assessing your business's scalability through franchising. Explore key questions such as determining the optimal timing to launch a franchise offering and understanding the emotional, intellectual, and financial costs associated with franchising your business.

Discover strategies for long-term resourcing to navigate the franchising journey effectively. Whether you're considering franchising for the first time or looking to optimize your existing franchise model, this session equips you with the knowledge and tools to make informed decisions and drive sustainable growth.

AI in Beauty & Wellness: Revolutionizing Brands with Smart Technology

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This panel explores how leading beauty and wellness brands are using Artificial Intelligence to revolutionize their businesses.

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Join industry leaders and technology innovators as they discuss AI's role in enhancing product personalization, customer engagement, and operational efficiency. Learn about the practical applications of AI, as well as the hurdles of integrating new technologies. Discover how AI is not only advancing competitive strategies but also elevating customer experiences in the beauty and wellness sectors.

Join industry leaders and technology innovators as they discuss AI's role in enhancing product personalization, customer engagement, and operational efficiency. Learn about the practical applications of AI, as well as the hurdles of integrating new technologies. Discover how AI is not only advancing competitive strategies but also elevating customer experiences in the beauty and wellness sectors.

Afternoon Breakout Sessions

For targeted learning, choose one option per time slot to further explore these themes:  

  1. Accelerate business growth
  2. Engage and inspire staff
  3. Exceed client expectations
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Day 2 | Tuesday, October 15

Make the most of a final day packed with dynamic sessions and expert guidance from leaders in the artificial intelligence space. Learn why AI is key to transforming your business and supercharging growth, and how Zenoti innovations can help you do both.

08:30 AM - 09:15 AM

45 Minutes

How AI is moving from magic to usefulness

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A look back on 2 years of Gen AI and how companies are learning to harness it

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Join us for an insightful retrospective as we delve into the evolution of AI, transitioning from an enigmatic concept to a practical tool shaping our daily lives. Over the past two years, Generative AI has witnessed remarkable advancements, and companies are now discovering how to effectively harness its power.

This session offers a comprehensive look at the journey of AI, exploring the milestones achieved, the lessons learned along the way, and the pivotal role AI plays in driving innovation across industries.

Join us for an insightful retrospective as we delve into the evolution of AI, transitioning from an enigmatic concept to a practical tool shaping our daily lives. Over the past two years, Generative AI has witnessed remarkable advancements, and companies are now discovering how to effectively harness its power.

This session offers a comprehensive look at the journey of AI, exploring the milestones achieved, the lessons learned along the way, and the pivotal role AI plays in driving innovation across industries.

Join us for an insightful retrospective as we delve into the evolution of AI, transitioning from an enigmatic concept to a practical tool shaping our daily lives. Over the past two years, Generative AI has witnessed remarkable advancements, and companies are now discovering how to effectively harness its power.

This session offers a comprehensive look at the journey of AI, exploring the milestones achieved, the lessons learned along the way, and the pivotal role AI plays in driving innovation across industries.

09:15 AM - 09:45 AM

30 Minutes

Practical AI: How Technology Is Transforming Beauty, Wellness, and Fitness

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Explore the transformative power of AI within the beauty, wellness, and fitness industries.

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Our panel of experts will share firsthand experiences of implementing AI technologies to streamline operations and create exceptional guest experiences. From personalized recommendations to predictive scheduling, discover how AI is revolutionizing customer engagement and operational efficiency. Gain valuable insights and practical strategies to leverage AI effectively in your business, driving growth and delighting guests at every touchpoint. Whether you're a seasoned professional or new to AI, this session promises to inspire and inform, unlocking the potential of AI to reshape the future of beauty, wellness, and fitness.

Our panel of experts will share firsthand experiences of implementing AI technologies to streamline operations and create exceptional guest experiences. From personalized recommendations to predictive scheduling, discover how AI is revolutionizing customer engagement and operational efficiency. Gain valuable insights and practical strategies to leverage AI effectively in your business, driving growth and delighting guests at every touchpoint. Whether you're a seasoned professional or new to AI, this session promises to inspire and inform, unlocking the potential of AI to reshape the future of beauty, wellness, and fitness.

Our panel of experts will share firsthand experiences of implementing AI technologies to streamline operations and create exceptional guest experiences. From personalized recommendations to predictive scheduling, discover how AI is revolutionizing customer engagement and operational efficiency. Gain valuable insights and practical strategies to leverage AI effectively in your business, driving growth and delighting guests at every touchpoint. Whether you're a seasoned professional or new to AI, this session promises to inspire and inform, unlocking the potential of AI to reshape the future of beauty, wellness, and fitness.

10:00 AM - 10:30 AM

30 Minutes

Pioneering NextGen Solutions: Zenoti Goes Beyond

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Join Neal Singh, President and CEO of Zenoti, as he unveils groundbreaking product innovations set to transform the beauty and wellness industry. In this exclusive preview, Neal will showcase upcoming cutting-edge technologies designed to drive growth and redefine the guest experience.

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11:15 AM - 11:45 AM

30 Minutes

Romancing the customer - How brands become icons

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Join us for an enlightening session exploring the art of customer romance with Starbucks, Amazon, Lululemon, and Lush. Their common thread? A focus on personalized experiences and conveniences that delight.

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From Starbucks' intimate coffee connections to Amazon's unparalleled convenience, Lululemon's commitment to mindful living, and Lush's immersive sensory experiences, each brand offers unique insights into the power of customer romance.

With Zenoti AI, the power to romance your customers is in the palm of your hand.

See how technologies like HyperConnect are revolutionizing the customer relationship, enabling businesses to move beyond mere engagement to create meaningful, lasting connections.

Whether you're just starting out, or are an established brand aiming to reignite customer passion, you’ll find valuable insights and inspiration for building enduring relationships in today's competitive marketplace.

From Starbucks' intimate coffee connections to Amazon's unparalleled convenience, Lululemon's commitment to mindful living, and Lush's immersive sensory experiences, each brand offers unique insights into the power of customer romance.

With Zenoti AI, the power to romance your customers is in the palm of your hand.

See how technologies like HyperConnect are revolutionizing the customer relationship, enabling businesses to move beyond mere engagement to create meaningful, lasting connections.

Whether you're just starting out, or are an established brand aiming to reignite customer passion, you’ll find valuable insights and inspiration for building enduring relationships in today's competitive marketplace.

From Starbucks' intimate coffee connections to Amazon's unparalleled convenience, Lululemon's commitment to mindful living, and Lush's immersive sensory experiences, each brand offers unique insights into the power of customer romance.

With Zenoti AI, the power to romance your customers is in the palm of your hand.

See how technologies like HyperConnect are revolutionizing the customer relationship, enabling businesses to move beyond mere engagement to create meaningful, lasting connections.

Whether you're just starting out, or are an established brand aiming to reignite customer passion, you’ll find valuable insights and inspiration for building enduring relationships in today's competitive marketplace.

11:45 AM - 12:00 PM

15 Minutes

Tiny Sparks, Big Delight: Unveiling the Impact of Small Ideas on Customer Bliss

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Join us for an inspiring journey into the world of customer delight, where seemingly small ideas ignite massive waves of satisfaction.

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Through real-life examples and captivating anecdotes, our panelists unveil how brands have mastered the art of creating unforgettable experiences through thoughtful actions. From personalized touches to unexpected surprises, learn how seemingly modest initiatives have resonated deeply with customers, fostering unwavering loyalty and advocacy. Discover the profound impact of small gestures and uncover strategies to infuse delight into every interaction, leaving a lasting impression on your guests and driving business success.

Through real-life examples and captivating anecdotes, our panelists unveil how brands have mastered the art of creating unforgettable experiences through thoughtful actions. From personalized touches to unexpected surprises, learn how seemingly modest initiatives have resonated deeply with customers, fostering unwavering loyalty and advocacy. Discover the profound impact of small gestures and uncover strategies to infuse delight into every interaction, leaving a lasting impression on your guests and driving business success.

Through real-life examples and captivating anecdotes, our panelists unveil how brands have mastered the art of creating unforgettable experiences through thoughtful actions. From personalized touches to unexpected surprises, learn how seemingly modest initiatives have resonated deeply with customers, fostering unwavering loyalty and advocacy. Discover the profound impact of small gestures and uncover strategies to infuse delight into every interaction, leaving a lasting impression on your guests and driving business success.

Afternoon Breakout Sessions - Day 2

As you did yesterday, choose one option per time slot to further explore these themes:

  1. Accelerate business growth
  2. Engage and inspire staff
  3. Exceed client expectations
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