Innergize 2024: The Schedule

Welcome to Las Vegas, and Innergize 2024: Shape The Next.

Get ready to accelerate business growth, engage and inspire your staff, and exceed client expectations with help from beauty and wellness experts at Innergize. Here’s a schedule preview.

Day 0 | Sunday, October 13

During this interactive training day, learn the best ways to use Zenoti to maximize revenue and further streamline your operations. Here's your open invitation to be elbow to elbow with Zenoti product leaders and experts who will highlight key software features and timesaving tips.

Zeenius Bar

Join us at the Zeenius Bar: Get solutions with an in-person, all-access pass to product experts.

Zenoti Workshops

No items found.

Day 1 | Monday, October 14

Hear from leaders of top-performing salons, spas, and medspas, as well as beauty and wellness experts and innovators. Session takeaways and networking time will help you co-create the future of the industry – and that of your business.

08:00 AM - 08:45 AM

45 Minutes

Registration, Breakfast and Networking

Speaker
Speakers
MORE

08:45 AM - 09:15 AM

30 Minutes

Igniting the Innergize Spirit: Welcome

Speaker
Speakers

In this electrifying kickoff, CEO Sudheer Koneru sets the stage for an exhilarating two days, delving into industry benchmarks, groundbreaking innovations, and captivating stories of growth.

MORE

From data-driven insights, to leading experts in customer delight, to the wisdom gleaned from the CEOs of exceptional brands, Innergize will ignite your passion, fuel your ambition, and kick off a transformative experience at Innergize 2024.

From data-driven insights, to leading experts in customer delight, to the wisdom gleaned from the CEOs of exceptional brands, Innergize will ignite your passion, fuel your ambition, and kick off a transformative experience at Innergize 2024.

09:15 AM - 09:45 AM

30 Minutes

Decoding Success: How Top Companies Harness Data for Growth

Speaker
Speakers

In a highly competitive, rapidly evolving market, it’s key to focus on the right levers to drive your business growth.

MORE

Growth requires informed decisions – not just surface-level insights. During this session, you’ll gain insights into harnessing the power of your data to devise growth strategies for your business.

This keynote will delve into the strategic utilization of multiple data points to gain deeper understanding and uncover hidden opportunities within your business. From customer behavior and market trends to operational metrics and financial indicators, learn how to leverage diverse data sources to inform your growth strategy effectively.

Growth requires informed decisions – not just surface-level insights. During this session, you’ll gain insights into harnessing the power of your data to devise growth strategies for your business.

This keynote will delve into the strategic utilization of multiple data points to gain deeper understanding and uncover hidden opportunities within your business. From customer behavior and market trends to operational metrics and financial indicators, learn how to leverage diverse data sources to inform your growth strategy effectively.

Panel: Franchising for Growth

Speaker
Speakers
MORE

10:45 AM - 11:30 AM

45 Minutes

Unleashing your Greatness

Speaker
Speakers
MORE

10:15 AM - 10:30 AM

15 Minutes

Founders' Odyssey: Tales of Growth and Resilience

Speaker
Speakers

In this enlightening series, we shine a spotlight on visionary founders who have navigated the twists and turns of entrepreneurship with unwavering determination.

MORE

Through their compelling stories of growth and resilience, discover the trials they've faced, the lessons they've learned, and the triumphs they've celebrated along the way. Join us as we celebrate the indomitable spirit of entrepreneurship and glean insights from those who have dared to dream, overcome obstacles, and build thriving enterprises from the ground up.

Through their compelling stories of growth and resilience, discover the trials they've faced, the lessons they've learned, and the triumphs they've celebrated along the way. Join us as we celebrate the indomitable spirit of entrepreneurship and glean insights from those who have dared to dream, overcome obstacles, and build thriving enterprises from the ground up.

Afternoon Breakout Sessions

For targeted learning, choose one option per time slot to further explore these themes:  

  1. Accelerate business growth
  2. Artificial Intelligence
  3. Delivering Delight

Elevating Sales Mastery in Salons and Spas: A Roadmap to Growth

Speakers
Speaker

Dive into the pivotal realm of sales growth with a panel discussion tailored for owners ready to advance their service and product sales, boost client numbers, and enhance retention.

MORE

This engaging session brings together a cadre of seasoned professionals to share proven strategies for setting and achieving realistic sales objectives that align with both individual ambition and the financial health of the business.  

Panelists will cover the art of refining client consultations to maximize sales across services, retail, and gift cards, alongside effective methodologies for tracking and interpreting sales data to gauge performance.  

Additionally, the discussion will offer valuable insights into motivating teams through targeted sales goals and leveraging data-driven coaching techniques. Join us to discover how cultivating sales excellence can not only meet but also exceed customer expectations, thereby fueling both morale and the financial robustness of your salon or spa.

This engaging session brings together a cadre of seasoned professionals to share proven strategies for setting and achieving realistic sales objectives that align with both individual ambition and the financial health of the business.  

Panelists will cover the art of refining client consultations to maximize sales across services, retail, and gift cards, alongside effective methodologies for tracking and interpreting sales data to gauge performance.  

Additionally, the discussion will offer valuable insights into motivating teams through targeted sales goals and leveraging data-driven coaching techniques. Join us to discover how cultivating sales excellence can not only meet but also exceed customer expectations, thereby fueling both morale and the financial robustness of your salon or spa.

KPI Wizards: Mastering the Right Metric

Speakers
Speaker

Data can be dizzying. Do you know the right levers that will fuel your brand’s growth fastest? Uncover the secrets to identifying and leveraging the most impactful key performance indicators (KPIs) for your business.

MORE

This session will dive deep into the art of using benchmarks to determine strategy and measure success, set realistic goals, and drive continuous improvement. Our expert panelists will share their experiences and strategies for selecting the right KPIs, interpreting data effectively, and applying industry benchmarks to stay ahead of the competition.  

Learn how to align your metrics with business objectives, track progress accurately, and make data-driven decisions that propel growth.  

Whether you're a seasoned executive or new to performance management, this panel will equip you with the knowledge and tools to become a KPI wizard. Join us to master the metrics that matter and transform your business performance.

This session will dive deep into the art of using benchmarks to determine strategy and measure success, set realistic goals, and drive continuous improvement. Our expert panelists will share their experiences and strategies for selecting the right KPIs, interpreting data effectively, and applying industry benchmarks to stay ahead of the competition.  

Learn how to align your metrics with business objectives, track progress accurately, and make data-driven decisions that propel growth.  

Whether you're a seasoned executive or new to performance management, this panel will equip you with the knowledge and tools to become a KPI wizard. Join us to master the metrics that matter and transform your business performance.

Best Practices for Managing Inventory

Speakers
Speaker

Effective supply chain management is crucial for maintaining a smooth and profitable operation. In this session, we will explore the best practices for managing inventory that can help your business minimize costs, maximize efficiency, and meet customer demand consistently.

MORE

Topics include accurate inventory tracking methods, optimizing stock levels, leveraging technology for real-time inventory insights, and strategies for reducing waste and preventing stockouts. Whether you're a small business owner or a supply chain professional, this session will equip you with actionable insights and tools to enhance your inventory management processes.  

Join us to discover how mastering inventory management can lead to better decision-making and a stronger bottom line.

Topics include accurate inventory tracking methods, optimizing stock levels, leveraging technology for real-time inventory insights, and strategies for reducing waste and preventing stockouts. Whether you're a small business owner or a supply chain professional, this session will equip you with actionable insights and tools to enhance your inventory management processes.  

Join us to discover how mastering inventory management can lead to better decision-making and a stronger bottom line.

Leading with Excellence: Navigating Salon Management and Succession

Speakers
Speaker

Seasoned salon leaders share their insights and experiences on cultivating effective leadership within the beauty industry.

MORE

This discussion is a must-attend for salon owners and managers grappling with leadership development, facing unique leadership challenges, and seeking to establish robust succession planning.  

Our panel of experts will delve into successful coaching methodologies, strategies for overcoming leadership obstacles, and the importance of creating a sustainable succession plan. Discover how to empower your leaders, ensure the growth and longevity of your salon, and create a legacy of strong leadership.

This discussion is a must-attend for salon owners and managers grappling with leadership development, facing unique leadership challenges, and seeking to establish robust succession planning.  

Our panel of experts will delve into successful coaching methodologies, strategies for overcoming leadership obstacles, and the importance of creating a sustainable succession plan. Discover how to empower your leaders, ensure the growth and longevity of your salon, and create a legacy of strong leadership.

Where Next? How to Expand - Right

Speakers
Speaker

Thinking of franchising? What are the critical considerations for choosing new locations and markets, ensuring your franchise growth is both sustainable and profitable? Our panel of experienced franchisors and industry experts will share their proven methods for market analysis, site selection, and scaling operations.

MORE

Learn how to evaluate potential markets, identify prime locations, and avoid common pitfalls in expansion. Discover the importance of adapting your business model to new environments while maintaining brand consistency.  

Whether you're planning your first franchise location or looking to grow your existing network, this panel will provide you with the tools and insights needed to expand successfully and strategically. Join us to learn how to make informed decisions and take your franchise to the next level.

Learn how to evaluate potential markets, identify prime locations, and avoid common pitfalls in expansion. Discover the importance of adapting your business model to new environments while maintaining brand consistency.  

Whether you're planning your first franchise location or looking to grow your existing network, this panel will provide you with the tools and insights needed to expand successfully and strategically. Join us to learn how to make informed decisions and take your franchise to the next level.

Manager's Success Kit

Speakers
Speaker
MORE

Transforming Salon Talent Acquisition: Strategies for Success

Speakers
Speaker

This engaging panel discussion is for salon owners and managers who aspire to revolutionize their recruitment process and attract highly skilled professionals.

MORE

This insightful conversation features industry veterans who have mastered the art of recruitment, from refining hiring processes to implementing effective one-on-one recruitment strategies. Learn from their experiences as they share actionable tips on overcoming recruitment challenges, enhancing your salon's appeal to experienced talent, and employing innovative approaches to meet your staffing needs.  

Equip yourself with the knowledge to not only navigate the complexities of talent acquisition but to thrive in today's competitive salon industry.

This insightful conversation features industry veterans who have mastered the art of recruitment, from refining hiring processes to implementing effective one-on-one recruitment strategies. Learn from their experiences as they share actionable tips on overcoming recruitment challenges, enhancing your salon's appeal to experienced talent, and employing innovative approaches to meet your staffing needs.  

Equip yourself with the knowledge to not only navigate the complexities of talent acquisition but to thrive in today's competitive salon industry.

Growth Gurus: Unlocking Exponential Success

Speakers
Speaker

How do brands achieve “top-performer” status, with growth topping the 30,000 brands on Zenoti? These industry leaders will share their firsthand experiences, strategies, and insights on how they leveraged our comprehensive toolset to drive remarkable business expansion.

MORE

Learn about the innovative ways they've utilized features such as advanced analytics, automated marketing, and appointment scheduling to enhance efficiency, boost customer engagement, and increase profitability.  

This session is a unique opportunity to gain practical tips and actionable strategies from those who have mastered the art of growth. Whether you're looking to scale your business or optimize your operations, our Growth Gurus will offer insider tips you’ll find invaluable. Don’t miss out on this chance to learn from the best!

Learn about the innovative ways they've utilized features such as advanced analytics, automated marketing, and appointment scheduling to enhance efficiency, boost customer engagement, and increase profitability.  

This session is a unique opportunity to gain practical tips and actionable strategies from those who have mastered the art of growth. Whether you're looking to scale your business or optimize your operations, our Growth Gurus will offer insider tips you’ll find invaluable. Don’t miss out on this chance to learn from the best!

myZen: Working, Learning, Earning

Speakers
Speaker
MORE
No items found.

Day 2 | Tuesday, October 15

Make the most of a final day packed with dynamic sessions and expert guidance from leaders in the artificial intelligence space. Learn why AI is key to transforming your business and supercharging growth, and how Zenoti innovations can help you do both.

08:00 AM - 08:30 AM

30 Minutes

Breakfast & Networking

Speakers
Speaker
MORE

Brand-Differentiating Service ~ Delivering an Elevated Experience

Speakers
Speaker
MORE

11:45 AM - 12:00 PM

15 Minutes

Tiny Sparks, Big Delight: Unveiling the Impact of Small Ideas on Customer Bliss

Speakers
Speaker

Join us for an inspiring journey into the world of customer delight, where seemingly small ideas ignite massive waves of satisfaction.

MORE

Through real-life examples and captivating anecdotes, our panelists unveil how brands have mastered the art of creating unforgettable experiences through thoughtful actions. From personalized touches to unexpected surprises, learn how seemingly modest initiatives have resonated deeply with customers, fostering unwavering loyalty and advocacy. Discover the profound impact of small gestures and uncover strategies to infuse delight into every interaction, leaving a lasting impression on your guests and driving business success.

Through real-life examples and captivating anecdotes, our panelists unveil how brands have mastered the art of creating unforgettable experiences through thoughtful actions. From personalized touches to unexpected surprises, learn how seemingly modest initiatives have resonated deeply with customers, fostering unwavering loyalty and advocacy. Discover the profound impact of small gestures and uncover strategies to infuse delight into every interaction, leaving a lasting impression on your guests and driving business success.

Through real-life examples and captivating anecdotes, our panelists unveil how brands have mastered the art of creating unforgettable experiences through thoughtful actions. From personalized touches to unexpected surprises, learn how seemingly modest initiatives have resonated deeply with customers, fostering unwavering loyalty and advocacy. Discover the profound impact of small gestures and uncover strategies to infuse delight into every interaction, leaving a lasting impression on your guests and driving business success.

How Zenoti's Driving Delight: Innovations in Inventory & Payroll

Speakers
Speaker
MORE

09:15 AM - 09:45 AM

30 Minutes

AI in Zenoti

Speakers
Speaker

Explore the transformative power of AI within the beauty, wellness, and fitness industries.

MORE

Our panel of experts will share firsthand experiences of implementing AI technologies to streamline operations and create exceptional guest experiences. From personalized recommendations to predictive scheduling, discover how AI is revolutionizing customer engagement and operational efficiency. Gain valuable insights and practical strategies to leverage AI effectively in your business, driving growth and delighting guests at every touchpoint. Whether you're a seasoned professional or new to AI, this session promises to inspire and inform, unlocking the potential of AI to reshape the future of beauty, wellness, and fitness.

Our panel of experts will share firsthand experiences of implementing AI technologies to streamline operations and create exceptional guest experiences. From personalized recommendations to predictive scheduling, discover how AI is revolutionizing customer engagement and operational efficiency. Gain valuable insights and practical strategies to leverage AI effectively in your business, driving growth and delighting guests at every touchpoint. Whether you're a seasoned professional or new to AI, this session promises to inspire and inform, unlocking the potential of AI to reshape the future of beauty, wellness, and fitness.

Our panel of experts will share firsthand experiences of implementing AI technologies to streamline operations and create exceptional guest experiences. From personalized recommendations to predictive scheduling, discover how AI is revolutionizing customer engagement and operational efficiency. Gain valuable insights and practical strategies to leverage AI effectively in your business, driving growth and delighting guests at every touchpoint. Whether you're a seasoned professional or new to AI, this session promises to inspire and inform, unlocking the potential of AI to reshape the future of beauty, wellness, and fitness.

The future of our industry [AI]

Speakers
Speaker
MORE

Afternoon Breakout Sessions - Day 2

As you did yesterday, choose one option per time slot to further explore these themes:

  1. Accelerate business growth
  2. Engage and inspire staff
  3. Exceed client expectations
This is some text inside of a div block.

Customer Journey Mapping Workshop

Speakers
Speaker

Iconic brands know how to make their customers feel valued. This session is designed to guide you through the process of creating detailed and insightful customer journey maps that highlight every touchpoint and interaction your customers have with your brand.

MORE

Our expert facilitators will lead you through practical exercises to identify customer needs, pain points, and moments of delight. You'll learn how to visualize the customer journey from initial awareness to post-purchase engagement, uncovering opportunities to enhance satisfaction and loyalty.  

Whether you're a marketer, owner, or customer experience professional, this workshop will provide you with the tools and techniques to better understand and improve your customers' journeys.

Our expert facilitators will lead you through practical exercises to identify customer needs, pain points, and moments of delight. You'll learn how to visualize the customer journey from initial awareness to post-purchase engagement, uncovering opportunities to enhance satisfaction and loyalty.  

Whether you're a marketer, owner, or customer experience professional, this workshop will provide you with the tools and techniques to better understand and improve your customers' journeys.

This is some text inside of a div block.

The Franchise Phenomenon: Your Growth Multiplier

Speakers
Speaker

Discover the secrets behind successful franchise expansion in this panel discussion.

MORE

Our panelists will provide invaluable insights into setting up your Franchise Disclosure Document (FDD), safeguarding your brand, and effectively managing franchisees. We’ll share best practices and strategies to navigate the complexities of franchising.  

Whether you're considering franchising your business or looking to optimize your existing franchise operations, this panel will equip you with the knowledge and tools to multiply your growth and achieve franchising success.

Our panelists will provide invaluable insights into setting up your Franchise Disclosure Document (FDD), safeguarding your brand, and effectively managing franchisees. We’ll share best practices and strategies to navigate the complexities of franchising.  

Whether you're considering franchising your business or looking to optimize your existing franchise operations, this panel will equip you with the knowledge and tools to multiply your growth and achieve franchising success.

This is some text inside of a div block.

Mastering Financials: Strategies for Prosperity in Salons and Spas

Speakers
Speaker

This dynamic panel discussion caters to salon and spa owners who aim to solidify their financial groundwork and elevate their business's profitability.

MORE

In this essential conversation, industry experts will unravel the complexities of financial management within the beauty industry. Attendees will gain insights into effective management of profit and loss statements, interpreting the critical messages behind financial figures, and crafting budgets that align with both present realities and future ambitions.  

The panel will also explore setting financial benchmarks to inform sales and marketing strategies, developing comprehensive four-year cash flow forecasts, and adjusting pricing structures to meet overarching financial goals. Join us to transform your financial acumen and position your salon or spa for sustained success.

In this essential conversation, industry experts will unravel the complexities of financial management within the beauty industry. Attendees will gain insights into effective management of profit and loss statements, interpreting the critical messages behind financial figures, and crafting budgets that align with both present realities and future ambitions.  

The panel will also explore setting financial benchmarks to inform sales and marketing strategies, developing comprehensive four-year cash flow forecasts, and adjusting pricing structures to meet overarching financial goals. Join us to transform your financial acumen and position your salon or spa for sustained success.

This is some text inside of a div block.

3:00pm-3:45pm

45 minutes

Practical AI: Using tomorrow's technology today

Speakers
Speaker
Anand Arvind - Chief Technology Officer, Zenoti

Join Anand Arvind, Chief Technology Officer at Zenoti, as he demystifies the jargon around AI and provides practical tools that individuals and ...

MORE

Join Anand Arvind, Chief Technology Officer at Zenoti, as he demystifies the jargon around AI and provides practical tools that individuals and businesses can use to leverage this technology. Anand will share real-world applications of AI in the beauty and wellness industry, offering insights into how this technology can help businesses better understand and serve their customers, optimize their operations, and drive growth.

Join Anand Arvind, Chief Technology Officer at Zenoti, as he demystifies the jargon around AI and provides practical tools that individuals and businesses can use to leverage this technology. Anand will share real-world applications of AI in the beauty and wellness industry, offering insights into how this technology can help businesses better understand and serve their customers, optimize their operations, and drive growth.

This is some text inside of a div block.

Delight & Multiply: Using Customer Satisfaction to Grow Your Base

Speakers
Speaker

Join industry experts who will unravel the secrets to leveraging customer satisfaction as a catalyst for exponential growth.

MORE

In this session, our panelists will share their strategies and success stories on how to exceed customer expectations, foster loyalty, and turn satisfied customers into brand ambassadors. Discover innovative approaches to measuring and improving customer satisfaction, from gathering feedback to implementing actionable insights. Learn how to create memorable experiences that resonate with your audience and inspire them to spread the word about your brand.  

Unlock the power of customer satisfaction and fuel sustainable growth for your business.

In this session, our panelists will share their strategies and success stories on how to exceed customer expectations, foster loyalty, and turn satisfied customers into brand ambassadors. Discover innovative approaches to measuring and improving customer satisfaction, from gathering feedback to implementing actionable insights. Learn how to create memorable experiences that resonate with your audience and inspire them to spread the word about your brand.  

Unlock the power of customer satisfaction and fuel sustainable growth for your business.

Get early access to the
Beauty and Wellness Summit

Register Now