Innergize 2023: The Schedule

Welcome to Seattle, hometown of Zenoti and Innergize 2023: The Time to Thrive.  

Get ready to accelerate business growth, engage and inspire your staff, and exceed client expectations with help from beauty and wellness experts at Innergize. Here’s a schedule preview.

Day 0 | Sunday, September 17

During this interactive training day, learn the best ways to use Zenoti to maximize revenue and further streamline your operations. Here's your open invitation to be elbow to elbow with Zenoti product leaders and experts who will highlight key software features and timesaving tips.

Innovate with Zenoti

8:00 AM PDT

1 hour

Early registration

Innovate with Zenoti

All day

7 hours

Zeenius bar

Stop by anytime during the day to ask the Zenoti team your product-related questions.

Innovate with Zenoti

11:30 AM PDT

45 minutes

Building digital forms and workflows

Streamline your routine by creating your own digital forms and workflows within Zenoti.

Innovate with Zenoti

9:00 AM PDT

45 minutes

Marketing workshop

See how easy it is to personalize and automate your marketing campaigns using Zenoti.

Innovate with Zenoti

12:15 PM PDT

45 minutes

Lunch

Innovate with Zenoti

9:45 AM PDT

45 minutes

Analytics and reports

Learn how Zenoti makes it easy to quickly find and track your most meaningful business goals.

Innovate with Zenoti

1:00 PM PDT

45 minutes

Customizing the appointment book

New features! See how the new drag-and-drop in Zenoti can help you customize your appointment books more efficiently.

Innovate with Zenoti

2:45 PM PDT

45 minutes

Employee scheduling and payroll

Discover an easier (less time-consuming) way to take care of staff scheduling and payroll using Zenoti. Join us.

Innovate with Zenoti

3:30 PM PDT

45 minutes

Configuration for franchise brands

Join Zenoti experts for tips and shortcuts to help you configure your franchise quickly and accurately.

Innovate with Zenoti

10:45 AM PDT

45 minutes

Lead management, Google and Facebook analytics

Get a handle on your Google and Facebook analytics to manage leads more efficiently using Zenoti.

Innovate with Zenoti

1:45 PM PDT

45 minutes

Get the most out of Smartbot and ezConnect

See how to take the heat off your front desk. Zenoti experts walk you through using your AI chatbot and two-way messaging.

Day 1 | Monday, September 18

Hear from leaders of top-performing salons, spas, and medspas, as well as beauty and wellness experts and innovators. Session takeaways and networking time will help you co-create the future of the industry – and that of your business.

After lunch, choose from breakout sessions focused on accelerating business growth, engaging and inspiring staff, and exceeding client expectations.

Shaping the industry

8:00 AM PDT

45 minutes

Registration and breakfast

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Elizabeth Gilbert

Author and Speaker

Shaping the industry

10:30 AM PDT

45 minutes

Keynote by Elizabeth Gilbert

#1 New York Times bestselling author Elizabeth Gilbert is best known for her 2006 memoir Eat, Pray, Love (later adapted into a 2010 film of the same name, starring Julia Roberts). In this keynote address ...

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Sudheer Koneru

CEO, Zenoti

Shaping the industry

8:45 AM PDT

30 minutes

Welcome address and industry overview – the power of Zenoti benchmarks

Charge up for the summit with Zenoti co-founder and CEO, Sudheer Koneru. He’ll share what benchmark data reveals about the landscape of beauty and wellness ...

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JuE Wong

CEO of Olaplex

Shaping the industry

9:15 AM PDT

45 minutes

Using data to rapidly build a billion dollar company – essential strategies and tactics

Olaplex CEO JuE Wong has generated exceptional results for some of the world's most prestigious beauty brands, including Moroccanoil, Elizabeth Arden, and ...

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Coming soon

Shaping the industry

11:15 AM PDT

30 minutes

Building loyalty with memberships: the role of technology in business success

Increasingly, today's salons, spas, medspas, and fitness centers rely on a membership model for long-term success. In this panel discussion, industry veterans will share ...

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Sudheer Koneru

CEO, Zenoti

Shaping the industry

12:00 PM PDT

30 minutes

The Spirit of Innergize: It begins with you

The beauty and wellness industry is all about making people feel good - both on the outside and inside. Join Zenoti CEO Sudheer Koneru and special guests ...

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Shaping the industry

12:30 PM PDT

1 hour

Lunch

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Afternoon Breakout Sessions

For targeted learning, choose one option per time slot to further explore these themes:  

  1. Accelerate business growth
  2. Engage and inspire staff
  3. Exceed client expectations

Shaping the industry

1:30 PM PDT

30 minutes

Beauty and wellness marketing that pays off: How businesses can realize a positive ROI

Get practical advice on converting one-off visitors into loyal guests through data-driven marketing. You'll hear from brands that have mastered the use ...

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Shaping the industry

1:30 PM PDT

30 minutes

Using digital connections to create and maintain an irresistible customer experience

Data shows that most beauty and wellness customers prefer the control and ease of digital access. But if you believe digital ...

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Shaping the industry

1:30 PM PDT

30 minutes

Ensuring your employees' career growth: How to cultivate a culture of thriving talent

We all know the pains of staff attrition. Schedule gaps. Loss of customers. Recruiting and hiring costs. One of the keys to keeping ...

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Shaping the industry

2:00 PM PDT

30 minutes

Getting down to the (grass) roots: Capitalizing on social media and influencer marketing

If you're not making the most of your social media presence, you're missing out on a free, remarkably powerful forum. See how to ...

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Shaping the industry

2:00 PM PDT

30 minutes

Work smarter, not harder: How to drive revenue and cut costs with Zenoti integrations

You might be underutilizing the feature-rich Zenoti platform, especially its timesaving integrations. Learn how Zenoti works seamlessly ...

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Shaping the industry

2:00 PM PDT

30 minutes

Ensuring that guests buy their products from you: Proven sales tactics for retail and add-ons

The majority of today's guests apply a range of products and treatments to their regular beauty regimen. As their chosen expert on ...

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Shaping the industry

2:30 PM PDT

30 minutes

Automating your marketing to fill your appointment book: How to personalize with data

Beauty and wellness businesses that treat marketing as an afterthought are missing out on revenue. In this masterclass, you'll learn ...

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Shaping the industry

2:30 PM PDT

30 minutes

Following the 'buy now, pay later' trends: How to implement a BNPL model at your business

If you offer higher-priced services but don't offer a BNPL option, you're leaving money on the table. With 'pay later' opportunities ...

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Shaping the industry

2:30 PM PDT

30 minutes

No boundaries: How influential women are changing the face of personal care

Every day, powerful women are advancing the standard of beauty and wellness across the globe. In this session, you'll hear how ...

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Shaping the industry

3:00 PM PDT

30 minutes

Using an integrated CRM platform: Key strategies for managing leads and satisfying guests

One of the keys to efficient lead management is synchronizing marketing automation with CRM. We'll show you how in this workshop ...

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Shaping the industry

3:00 PM PDT

30 minutes

Recruiting and retaining rockstar talent in a challenging hiring environment

Since the pandemic, employment has been 'a buyer's market,' with more than 50 million people quitting their jobs just in 2022. Find out ...

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Shaping the industry

3:30 PM PDT

30 minutes

Is franchising my business right for my brand and me?

Franchising can be very alluring to many entrepreneurs. Too often, operators only see the success of larger-format players like Massage Envy. Understanding ...

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Shaping the industry

3:30 PM PDT

30 minutes

Scaling your SKUs: Effective ways to manage inventory and get time back

Whether you run a small salon or an expansive franchise, inventory management shouldn't be a chore. In this session, learn how to ...

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Day 2 | Tuesday, September 19

Make the most of a final day packed with dynamic sessions and expert guidance from leaders in the artificial intelligence space. Learn why AI is key to transforming your business and supercharging growth, and how Zenoti innovations can help you do both.

After lunch, choose from breakout sessions focused on accelerating business growth with AI, engaging and inspiring staff, and exceeding client expectations.

The AI transformation

8:00 AM PDT

30 minutes

Breakfast

+ MORE

Coming soon

The AI transformation

8:30 AM PDT

45 minutes

AI revolution: Transforming industries and reshaping the future

Join Microsoft’s Ali Dalloul, worldwide VP of Customer eXperience Engineering, as he delves into the revolutionary impact of AI and how ...

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Sudheer Koneru

The AI transformation

9:15 AM PDT

45 minutes

Zenoti magic: Supercharging your business growth with new AI innovations

Discover the amplifying power of Zenoti software as we unveil cutting-edge AI innovations designed to fuel your business's growth. Join us to explore ...

+ MORE

Coming soon

The AI transformation

10:30 AM PDT

30 minutes

Maximizing revenue during a recession: How top brands are adapting to maintain profits

The current economic climate is a concern for many, and this session lights the way forward for beauty and wellness business owners and managers. Join us ...

+ MORE

Coming soon

The AI transformation

11:00 AM PDT

30 minutes

Deliver standout service in 2024 and beyond: Evolving guest needs, aspirations, and expectations

Learn how beauty and wellness businesses can deliver a seamless, smartphone-centric experience that lets customers easily tailor ...

+ MORE

Coming soon

The AI transformation

11:30 AM PDT

30 minutes

Say goodbye to the Great Resignation: How to attract, engage, and retain top talent

Recent years have seen new levels of staff attrition in a difficult economic climate. Hear from industry professionals and HR experts on how to keep ...

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Scott Missad

The AI transformation

12:00 PM PDT

30 minutes

Beauty and wellness success in 2024 and beyond: Keynote and Q&A with Scott Missad

Longtime industry veteran Scott Missad has spearheaded the success of notable brands like Redken, Sun Bum, and Gene Juarez Salons & Spas. ...

+ MORE

The AI transformation

12:30 PM PDT

1 hour

Lunch

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The changing face of beauty: Growing and thriving in a rapidly evolving world

By its very nature, the trend-driven beauty industry is constantly innovating. During the past few years, global changes have only served to acccelerate ...

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Afternoon Breakout Sessions - Day 2

As you did yesterday, choose one option per time slot to further explore these themes:

  1. Accelerate business growth
  2. Engage and inspire staff
  3. Exceed client expectations

Coming soon

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The AI transformation

1:30 PM PDT

30 minutes

Strategies and innovations that drive growth: How to stand out in a crowded market

Building an exciting, must-visit brand takes more than traditional business strategies. We have invited business leaders who have bravely thought ...

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The AI transformation

01:30 PM PDT

30 minutes

Making your data work for you: How to gather game-changing business insights

Too many beauty and wellness businesses suffer from the same conundrum - how to locate critical performance data and apply ...

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Accelerate business growth, Engage and inspire staff

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The AI transformation

2:00 PM PDT

30 minutes

Bigger and bolder: Growth features in Zenoti

More details coming soon.

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Accelerate business growth

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The AI transformation

2:00 PM PDT

30 minutes

New medspa revenue tools: How to succeed with memberships, packages, and gift cards

As more people strive to become the 'best version of themselves' each year, the medspa industry is poised for rapid growth ...

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Accelerate business growth

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The AI transformation

2:00 PM PDT

30 minutes

Cultivating careers: How to get the most glow up from your Gen Z staff

According to Bank of America strategists, today's 'Zillennials' are bringing unique needs and demands to the workforce - leaving ...

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Engage and inspire staff

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The AI transformation

2:30 PM PDT

30 minutes

Scaling without growing pains: How to easily add new centers to your business

When businesses expand into new locations, they tend to focus on tangible additions – bottom line expenditures like staff, equipment ...

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Accelerate business growth

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The AI transformation

2:30 PM PDT

30 minutes

The tipping point: How MyZen can improve operations and employee experience

Today's stylists, aestheticians, and service providers want a better way to manage their earnings. In this session, you'll learn how ...

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Engage and inspire staff

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The AI transformation

3:00 PM PDT

30 minutes

Show-offs: How to display your retail and online products to best advantage

More details coming soon.

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Accelerate business growth, Exceed client expectations

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The AI transformation

3:00 PM PDT

30 minutes

Automating financial compliance: How Zenoti solves for accounting rules, detailed inventory tracking, and auditing

More details coming soon.

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Accelerate business growth

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Capitalizing on Beauty and Wellness: Insights from leading venture capitalists

Join a dynamic discussion on raising capital in the beauty and wellness industry. Leading venture capitalists will share their perspectives on the latest ...

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Accelerate business growth

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Practical AI: Using tomorrow's technology today

Join Anand Arvind, Chief Technology Officer at Zenoti, as he demystifies the jargon around AI and provides practical tools that individuals and ...

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Beauty and Wellness Summit

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